Why Choose Proficient Telecom?

Proficient Telecom is an industry leading provider of next-generation hosted voice and data communications services to small and medium-sized businesses.

With Proficient's high-quality services:

You'll significantly reduce costs by:

• Combining voice and data services on a single broadband network connection.
• Receiving an attractively priced voice an data service bundle that includes local, long distance, high-speed data and a broad range of call control and business productivity features for one low price.
• Significantly reducing upfront capital investment.
• Significantly reducing ongoing hardware maintenance and support costs.
• Significantly reducing the ongoing costs of system changes, adds and deletes.

You'll increase business productivity and efficiency by:

• Purchasing local, long distance, high-speed Internet access, and voice & email services from a single provider, through a single point of contact.
• Enabling employees to manage their own call features, thus eliminating the need to assign these tasks to a dedicated administrator.
• Leveraging a unified messaging platform that combines voice, fax, and email messaging that can be checked in one location.
• Automating tracking of employee call records for client billing purposes.

You'll empower your team by:

• Giving them the tools to optimize how customers and other important business contacts reach them.
• Enabling 3 or 4 digit extension dialing across all business locations, including home offices.
• Making them more accessible to customers with productivity features such as Microsoft Outlook integration, rules-based call forwarding and simultaneous or priority ring.
• Providing a web-based portal to easily manage their phone services.