Frequently Asked Questions

Click on a link below to view a definition or find out more about a given topic.


  • What are Alternate Numbers?
  • What is an Auto Attendant?
  • What is Speed Dialing 8 and 100? How Do I activate it?
  • What is CommPilot Group Web Portal?
  • What is call waiting? How Do I activate it?
  • What is Call Forwarding Always? How Do I activate it?
  • What is Call Forwarding No Answer? How Do I activate it?
  • What is call Hold? How do I activate it?
  • What is Voicemail?
  • What is Three Way Calling? How do I activate it?
  • What are the various ways calls can be forwarded?
  • What is Call Return? How do I activate it?
  • What is Call Trace?
  • What is Last Number Redial?
  • What is Caller ID?
  • What is Anonymous Call Rejection?
  • What is Do Not Disturb?
  • What is Call Transfer? How do I activate it?
  • What is Consultation Hold?
  • What is Extension Dialing?
  • What is CommPilot Call Manager?
  • What is CommPilot Personal Portal?
  • What is CommPilot Express?
  • What is Device Inventory? How do I find it?
  • What are Hunt Groups?
  • What is Loudspeaker paging?
  • What is Click-to-Call? How do I use it?
  • What is LDAP Integration?
  • What is Outlook Integration?
  • What is Printable Group Directory?
  • What is Ring Splash?
  • What is Call Forwarding Selective?
  • What is Call Screening Via Digit Patterns?
  • What is Calling Line ID Blocking? How do I activate it?
  • What is Distinctive Alert/Ringing?
  • What is Priority Alert/Ringing?
  • What is Selective Call Acceptance?
  • What is Selective Call Rejection?
  • What is Shared Call Appearance?
  • What is Simultaneous Ring - Personal?
  • What are Account Codes?
  • What are Authorization Codes?
  • What is Call Intercept?
  • What is Call Park?
  • What is Call Pickup?
  • What is Music On Hold?
  • What is Attendant Console?
  • What is Auto Attendant?
  • What is Automatic Call Distributor?